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A New Perspective for Facebook Fan(s) Pages

Facebook_logoA client recently launched a Facebook page a bit different than the norm. Instead of a fan page for her business, she is creating a fan’s page for her community.

I threw this idea on the table a few weeks ago on Twitter (and again today) when discussing how community can be built in the classroom like some well known communities where the community has a “sense” of ownership and assists in co-creating the voice and verve of the conversation.

If the “fans” area can be such where the content (video, discussion, etc.) is provided by the community, with possibly a “community leader” to guide things forward — I think this type of community thrives (especially if/when they can gather offline periodically) longer — sometimes longer than the brand or business (right Trekkies?)

The Facebook Fan pages I see and get invited to now…well, I know it’s a numbers game for some and for other folks, they aren’t to keen to send invites because they don’t even think they should have a “fan” page. However, by making the goal of the Facebook Fan page to be a section for and by the community (with the business or brand being the “Fan of the Community”), now we may have something.

 

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3 V’s of Victorious Verbosities

V3 Here's a three-step checklist to make sure your content is consumable:

  1. Valuable: Your stuff better have value for someone besides you. In other words, them (or if you're really doing it right — us, which should include you). What's valuable content?  Well, your customers and readers are great folks to ask. Find out what they are reading, and why they are reading it
  2. Viewable: While you're creating valuable content, let's also care for the consumption of your content and the brains of your audience. Make sure it's digestible and easy to navigate. Would you take the time to read your post or watch your video during your busy day?
  3. Viral-able: This is the most important of the three! You must make your stuff easy to share and spread, If you don't, who is your audience (you alone?) and how will any ever know about your stuff? Make it easy for your audience/community to "sneeze" your stuff outward and spread the virus of great content.

Of course, a bit of Vaudeville (humor – thanks to Right-In-Tool for the add via Facebook)

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Happy Birthday ConverStations: Bring on the 5th

It's funny. When a person has been alive for four full years, we say they are "four" for the following 365 days. Yet when a business is alive for four full years, we celebrate their 5th year in business for the next year. Either way, today, this blog site enters it's 5th year of conversation.

Together we've seen many changes on site and off site. Relationships have been amplified (and some silenced). Tools and toys have come out rapid-fire, but talk has always preceded tech

To help mark that event, I thought I'd repost the five most important posts — not the most popular, or the most sarcastic, or the prettiest — but the five most important posts within these pages.  Hope they help. Here's to five more years (thanks for being a major part of whatever success the site/message/conversation has had):

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Blog Posting: Give 'em Eye Rest

Eyeball
We're scanners. Our eyes move fast and furious trying to capture all we
can in a short amount of time.  Just as the best road trips have rest
stops along the way, the best blog posts have eye rests along the way.

Give your audience one (or more) eye rest stops in your blog posts.

  • Images – I always encourage placing the image to the
    right. Why?  We read left-to-right. Unless the image IS the story, let
    it be an eye rest. It will enhance – and maybe even compel more
    readership.
  • Bold Text – As scanners, we're flying through text. Especially with longer paragraphs, publish a money quote in bold text.
  • HyperlinksHyperlinks are valuable to everyone involved, and the value for your reader is twofold: 1) They can dig deeper into the subject and 2) the change in text is an eye rest
  • Lists – Short bullet or numbered lists are always good for an eye rest.

Which article are you more likely to read and remember?

This one:

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Pellentesque
molestie neque nec ante. Pellentesque dui ipsum, porttitor vel,
placerat sollicitudin, venenatis ut, dui. Praesent erat arcu, molestie
sit amet, interdum in, nonummy pulvinar, nibh. Mauris imperdiet
condimentum nisi. Donec eu turpis non leo nonummy sollicitudin.
Vestibulum ante ipsum primis in faucibus orci luctus et ultrices
posuere cubilia Curae; Integer justo lorem, sodales sed, mollis at,
gravida viverra, diam. Donec nibh leo, scelerisque sed, cursus et,
venenatis scelerisque, erat.

Or this one:

Lipsum07
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Pellentesque
molestie neque nec ante. Pellentesque dui ipsum, my money is on the second one, venenatis ut, dui. Praesent erat arcu, molestie
sit amet, interdum in, nonummy pulvinar, nibh.

  • Mauris imperdiet
    condimentum nisi.
  • Donec eu turpis non leo nonummy sollicitudin.
  • Vestibulum ante ipsum primis in faucibus orci luctus et ultrices
    posuere cubilia

Curae; Integer justo lorem, sodales sed, mollis at,
gravida viverra, diam. Donec nibh leo, scelerisque sed, cursus et,
venenatis scelerisque, erat.

Give your readers an eye rest. They're more likely to remember what you wrote – and therefore spread your words.

Photo on Flickr by imadoofus123

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Purpose Driven Blogging

Before we begin blogging, I ask each person/company I work with to answer six questions:

  • What are three main goals for your business?
  • What are three business objectives for your blog?
  • Who is your audience? (Prospects, Current Clients, Colleagues, Internal)
  • Are you targeting a national or regional audience?
  • How do you want your audience to respond?
  • How much time are you willing to devote to the conversation?

These questions have given pause to some business leaders – and
that's a good thing.  Tonight, I'm going to start giving the following
two posts as handouts (after I get permission from the authors):

  1. Kami Huyse provides The 7 Habits of Highly Effective Blogging. Great Purpose Statement, Kami!
  2. Martin Gordon elaborates on Steve Rubel's 4 P's of Blog Marketing
    - and here's why the elaboration works. I still run into old school
    marketers who are looking at the traditional 4 P's. Combining Steve's
    outline and Martin's elaboration, there may be less of a battle.

If you're trying to convince your company to being blogging, grab these posts.

One other note: Both Kami and Martin included a comment of
mine within their posts. That's how I found them. That said, this isn't
just a reciprocal posting – their items are keepers.

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Mingle With Your Audience

In Get Out From Behind the Counter, we talked about eliminating barriers from our customers in an offline setting.

Wobarrier

As business bloggers, it may be more of "Get Down Off the Pedestal", remembering to get out into the audience once in awhile. Off the stage, into the audience.

In a recent workshop, while I was in front of the group, the mood was a bit…tense (Technology Blinders?).
We came to the point of building a quick blog site. I went into the
audience so we were all looking from the same view. What happened?

The mood quickly changed.  We were all on equal ground.  Just as it should be.

So get out from behind the counter, get off the pedestal, mingle with your readers. They won't bite.

Social Media Self-Assessment with Grader and HubSpot

We keep score. In our bank accounts. On the golf course.  And we should keep score in our social media efforts.

2204506755_e9d327e99a Even though many aspects of social media efforts — maybe the most important ones — are not tangible, a scoring system like those offered on Grader.com are good to use on occasion to see how you might improve your playing field.

From the folks at HubSpot Marketing, the Grader tools can help you find areas of improvement and tech tweaks you can make to your site(s):

  • Website Grader: Works for both blogs or (cob)web sites. Shows areas of improvement for meta data such as keywords, domain information, inbound links, and Google-ish stuff.
  • Twitter Grader: Shows your conversational impact, measuring the follow/following ratio, number of retweets, and consistency of updates. If I could modify one measurement, I'd figure a way to analyze how many replies to or retweet of others to show engagement impact.
  • Also available: Facebook Grader, Press Release Grader, and a Blog Grader

The HubSpot team also has a great Inbound Marketing blog, a weekly video show (Friday afternoons) and a fun YouTube channel to which you should subscribe.

I already can hear some of the arguments like, "I don't keep score."  Un-huh.  How's your bowling game?

Photo on Flickr by tray

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Mastering Multiples of Modality, Media & Metaphor

Peter_pan When I was a kid, I loved to hear the story of Peter Pan. My grandmother would read it to me with such emotion and voice. Then I saw the cartoon – and I loved the story even more. Then the stage play, multiple movie versions, and even movies about the backstory and the author.

Even today, there are many metaphors I use in my coaching and even my own decision-making that come from Peter Pan stories.

I've said it before and elsewhere (and will continue to find new ways of saying it) – if it bears repeating – for crying out loud, repeat it. And find different ways to do so:

  • Multi-Modal: Your message(s) should try to touch as many senses as possible. Not always at the same time or in the same post.  But you can re-purpose the content of that brilliant 400-word post you wrote last summer into a 17-slide deck or speak it into that new FLIP camera you received last week and post it on your own YouTube channel.
  • Multi-Media: While you're touching the senses, you're also becoming your own multi-media outlet. If time allows, read the post into the phone for a BlogTalkRadio show, or turn in some of your posts into a larger EZine Article. 
  • Multi-Metaphor: Using stories, analogies, similes, and metaphors — creating pictures that click with your audience — is a key. And really, it's unfair to yourself to think that one single metaphor will work with everyone. Try using different props, perspectives, and problems in your metaphors.  Then write a post, create the video, post the slide share…

Bang-ah-rang buddy, now we're creating page depth!

So think happy thoughts and you'll fly higher and farther.

Is the Blogosphere Biblical?

I sometimes look at what transpires in the Social Media landscape and see Scripture at work. Such as

Romans 12:15 – Rejoice with them that do rejoice, and weep with them that weep.
More than any other space, even though peers and collaborators are also, often times, competitors, the blogosphere is filled with this kind of spirit.

Maybe it's because we were all, at one time or another — and a short time ago at that – new, exploring, cutting (and grinding) our teeth wondering if anyone was reading (and liking) our stuff. It is with the awards, the lists, and the accolades, that we get to celebrate each other's brilliance — brilliance we appreciate because it is offered and shared freely, thereby making us all smarter.

The chorus for the old hymn, Wondrous Love also speaks to the spirit I see alive and well in the conversphere:

The ground is level at the foot of the cross.

Anyone may come there for there is no cost

Rich man or poor man, bonded or free.

The ground was leveled that day at Calvary.

At the foundation of blogging, twittering, or whatever toolset you're just now learning — the first step is on equal ground.  Whether it's Guy Kawasaki or Guy Harris or That Video Guy, you'll find engagement. We all start on level ground, and we're all part of the conversation, the connection, the collaboration.

I've said elsewhere, upon engagement, you'll find a signal. So stay on the path of this conversation — and may the blessings you receive from the conversphere be many

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Brunch n Brains on Social Media Time Management

Amber Naslund has followed up her fantastic Social Media Time Management deck with an ebook companion you can download.

Amber is the author of Altitude Branding (Get her RSS feed) and Director of Community at Radian6 in Chicago.

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Social Media Without Silos

Lots of exciting stuff going on in Des Moines Social Media atmosphere, so I'll dive in the middle…

As my colleague, buddy, and oft-times teacher, Nathan T Wright points out, there are several recurring events to keep in mind — each with it's own purpose. Here's how to get involved with any or all of those events, including the monthly Central Iowa Bloggers event (this Friday)

  • The new Social Media Breakfast is shaping up to be a great platform for focused learning, best practices, and of course — networking.  I'm hearing great things!
  • TechBrew (next on Dec 10) is becoming a must attend, especially for small biz owners, entrepreneurs, and both tech and social folks.
  • The Social Media Club Des Moines has long been in my sights and I'm so thankful for Mike Templeton and others taking the lead and getting this started. Already 60 members strong — and it's only been live for a few days. Though Central Iowa already leads the nation in "professional development associations" (it's true!), this "club" is going to add a lot to our community. If you get it, share it.

You can keep up with it all at the Silicon Prairie News: Des Moines page.  And soon the Des Moines Register will have a Social Media Editor (is that you?)

Good to see that, unlike many industries or professions, a healthy amount of conversation, collaboration, and competition combines to create a greater amount of creativity. It's a winning sum – and one reason why Des Moines is one of the leading SocMed/SocNet metros around

We're all still patiently waiting for Foursquare to up their servers so we can all jump on that bandwagon and really get cooking.

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Are You Married to Your Social Media Plan?

Are you married to your social media plan?  Are you at least dating it?  Speaking terms maybe?

Here's why I ask…

A few weeks ago, I caught up with a local business owner tweet something about a Twitter add-on tool (Twhirl if I remember right). Though I had tried to coach and coax them into social media years ago, our working together never panned out. Still, I was proud and excited that he finally got going.

Next time I saw him (at a Panera, of course), I congratulated him and asked how the Twitter tool was working out, and what features he liked best. Simple question, right?

With his best Robert DeNiro, he both nodded his head and shook it. He gave a snort and said, "Works pretty good, yeah, nice…it's good." In between the words, he squinted and silently mouthed 'twhirl, twhirl'

And I knew. I knew it wasn't him engaging at all. He outsourced it (and laughed at it to boot). All of a sudden, his whole presence in the conversation space had a big question mark. Integrity = Shot Down Zero.

I'll tell you what I told him…

If it's not you, someone transcribing for you, or a legitimate representative of your company — you should NOT engage in the conversphere. (And I'm still not a big fan of the last one — the words and the name should be the same person)

Compare it to whatever romantic thing you have going on.  Think your significant other would appreciate you asking them out to dinner then sending someone to eat in your place? That would go over — and out.

Either get in or get out. But don't send someone to bed in your place.

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Brunch n Brains: Some (Kinda) ROI in Social Media

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