5 Profitable Practices to Focus On Daily

List of PRO Practices

Focusing on these five profitable practices can create a consistent flow of work and business. Producing - Content Producing original content is imperative to building a business presence online. Whether the written word (blogging), the spoken word (podcasting or video), or images - original content helps position your brand and extend your voice while increasing visibility … [Read more...]

Week in Review July 6 – 12, 2014: Posts and Podcasts

Week In Review 0712014 Title Screen

Week in Review July 6 - 12: Posts and Podcasts from ConverStations and SmallBiz Tracks Daily Podcasts The repurposing of content to reach new audiences and extend the shelf life of your efforts is something we always coach. One way to do this is by combining your blog posts or other content into a week in review on SlideShare. SmallBiz Tracks Week in Review: July 12, 2014 … [Read more...]

Running a Family Business (Video Clips)

Generations of Cobblers in Family Business

Operating a family-owned business can bring both joys and pains. Here are a few inspirations and insights into running a family business: Running a Family Business Without Disrupting the Family [tentblogger-youtube EYa0-yGyEJI] The Faglianos: A Family Business [tentblogger-vimeo 96194121] Lessons From Inside a Family Business - Tre Mari Bakery [tentblogger-youtube … [Read more...]

Dealing with Isolation as a Small Business Owner

man thinking alone

Written by Larry Alton It might be the American dream, but the reality is that being a small business owner can be lonely and you might feel isolated from the rest of the world. Even if you own something like a coffee shop and are constantly working with people, that doesn’t mean that you’re getting the socialization that you need. It’s even worse if you’re in a position … [Read more...]

3 Customer Service Techniques to Grow Your Business

24 Hour Customer Service Graphic

Quality customer service is a critical part of any good sales strategy, and investing in the right customer service skills is vital to getting the most out of your sales. In fact, a survey by Accenture found that 76 percent of business-to-business companies may be wasting up to 50 percent of their current investment on ineffective customer service techniques. Here are some … [Read more...]

While Writing In Ink, It’s In Pencil We Think

Pencil and Eraser with Measuring Template

We make a lot of plans, scopes, and schedules. While we may do the writing in ink, it's in pencil we think. Wisdom allows for a change of mind with new and relevant information, foolishness is a cousin of ignorance that freezes a stubborn mind to stay put no matter what. This week, we're in South Dakota with family. Menus and schedules have been drawn up, but as new … [Read more...]

Finding the Small Within the Big

Haystack in Field

Questions. Breaking big projects and big problems into smaller sections is an essential part of avoiding overwhelm and burnout. Much of it is a mind game, really. With questions as an extraction tool, finding the small within the big isn't so hard. I was recently talking with someone abut a big problem they were working out. Most of the problem had to do with a financial … [Read more...]