WATCH: DIY Video in LIFT Clips – 07/11/15


We are always looking for ways to give small business owners a boost using the LIFT acronym. Here are a few videos that might help you in building a better business presence and a smoother work flow. LEARN - How to Use Cheap 3-Point Lighting IMPROVE - Get Better Sound on Your … [Read more...]

3 Things to Implement for Project Management Success


Written by Sébastien Boyer A project manager tasked with managing project operations and client relationship usually walks a thin line between being a project enforcer and a motivator. And maintaining the balance is easier said than done. Besides, it is an endless cycle of a project manager’s life that starts all over again every time he/she gets a new client. However, … [Read more...]

Continuous Improvement – Better Than Delayed Perfection

small steps on the rails

Continuous Improvement is better than Delayed Perfection - Mark Twain Novice to Expert is more than a single step. The way things change these days, it might be a lifelong journey. Improving is one of the key pieces in the LIFT Framework. Once we embrace a beginner's mindset, we can learn - and then improve as we apply what is learnt. To improve a little bit at a time … [Read more...]

Thwarts and Pivots

Foot on Skateboard

It's early, and already there is a volley of thwart and pivot. A plan gets thwarted, then a pivot. Plan for the Pivot. With the launch of LIFTboosters getting close, there is still some video to record along with some voiceover of one of the training sessions. Having developed a whopper of a cold the past few days, neither video or voice is a good idea. Pivot: Storyboard … [Read more...]

DEVOTIONAL: Now More Than Ever


Each Sunday afternoon on this site, we share a short devotional message.  If this kind of post is of no interest to you, feel free to skip it and return on Monday. As we pointed out earlier, our post will close with a hymn or spiritual. Now More Than Ever I've been asked a few times why I've begun publishing Devotionals each Sunday. There are two reasons. 1. A hot topic … [Read more...]

WATCH: Firework Scenes in LIFT Clips 07/04/15

LIFT Clips 0704

We are always looking for ways to give small business owners a boost using the LIFT acronym. Here are a few videos that might help you in building a better business presence and a smoother work flow. With this being the 4th of July, for many a time of fireworks and celebration, we thought a few scenes of fireworks from movies and television would be appropriate FOOD - … [Read more...]

Making The Most Of Your Time: Managing Customer Service As A Small Business

customer service map

Written by Larry Alton We’ve all been known to gripe about the computer on the other line, and sometimes those bots can be a real pain. But when you’re a small business owner, it’s worth considering the value of automating your customer service. This route can help you to make the most of a slim budget and limited staffing, and it can allow your customers to get the help … [Read more...]

Curiosity is the Wick (Thoughtography)

Curiosity Candle

Curiosity is the wick in the candle of learning. - William Arthur Ward I was told as a teen working in one of my first jobs, "Always remain coachable." I had just watched my boss fire someone loudly. His parting shot was telling the employee he was "Uncoachable!" When he turned to walk away, he saw me standing in surprise - there was lots of cussing and I was 15 years … [Read more...]


cool tools bench

  As part of the recent tweak to our Twitter prefix practice, mostly for use with LIFT Resources, one popular category has been COOL TOOLS. Like this great list of resources and tools: COOL TOOLS: 113 Visual Marketing Tools and Apps by @JDScherer on @Wishpond — Mike Sansone (@mikesansone) June 19, 2015 One thing to keep in mind … [Read more...]

METHOD: Coaching with the LIFT Framework


It's continual, this work of owning and operating a small business, isn't it? Some clients are recurring, on a retainer or subscription model. Some customers are as regular as clockwork. Some projects, once completed, free up time to do similar projects for others. A journey rather than a destination. Coaching using the LIFT framework works in a continual flow towards a … [Read more...]