Archive - January, 2012

Giving Yourself Permission to Not Listen

Give Yourself Permission to Not ListenA lot of my business conversations are convened around a coffee table at my neighborhood Panera. I’ve always said, that when I’m in public – I’m accessible, otherwise I’d meet in private.

On any given day, I know at least one person at several tables. As folks I know (or simply acquainted with) walk in Panera, I give them a wave or nod – often waving them over for a quick introduction. They go about their conversation, I go about mine. Maybe we’ll gather again in a few minutes.

I don’t hear everything they say. I don’t want to. If I heard every sentence from every table that sits someone I know …

I’m confident if they say something really good, they’ll repeat it to me (or I’ll hear it from someone else).

I have a list of folks I follow as much as possible (and you can too, here’s a starter list), but there is no way I can catch every thing they say. I’d never get to Panera – or to bed.  And if they something really good, someone will retweet it.

Give Yourself Permission to Not Listen (to every word)

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Slide Sunday: Make Opportunity Happen

Make Opportunity Happen

“A pessimist is one who makes difficulties of his opportunities and an optimist is one who makes opportunities of his difficulties.”  - Harry Truman

Display Merchandising: Your RSS Feed

Do you subscribe to your own RSS feed?  You should.

Sometimes, if you could see what I can see (and what your readers-prospects-customers see). A successful retailer and the restauranteur are always looking over their displays and presentation – and so should you.

When I click on your RSS button – if it goes anywhere – I sometimes get sent to a page that looks like this:

RSS-code view

 

Feedburner gives you analytics AND a stylized, browser-friendly result when readers click on your subscribe button.

RSS View with Feedburner

Now that you’ve subscribed to your own RSS feed, you can do even more “display merchandising” from your Google Reader (or however your read your feeds).

Is there a title? A byline with your name? Are the feed items formatted like your blog posts (I use the WP Plugin Align RSS Images)? Are you using Eye Rests?

Next time someone clicks on the orange button, don’t scare them. Display your RSS so its a friendly RSS.

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Seasons of Talk

How do you measure the conversations in a day?

Small talk at the grocery store? Debates at meetings? Brainstorming during lunch? Arguments in your own head?

How about the conversations where you listen more than talk? Or the ones you have on Twitter? Those where there is no talking going on at all?

I’ve never counted the number of conversations I have in a day. You? Yet we struggle at writing a blog or posting a thing on that social network.

If you listen to your day, you’ll never run out of things to write about.  Nobody suffers from Talker’s Block.

Start with one keystroke … and keep going …

Begin with a Single Keystroke

You’ll find things measure up just fine after awhile.

 

Slide Sunday: One Brick at a Time

Build things one brick at a time

“You don’t try to build a wall. You don’t set out to build a wall. You don’t start there. You say, ‘ I’m going to lay this brick as perfectly as a brick can be laid.’ You do that every single day. And soon you have a wall.” – Will Smith

Ignoring the Social Media Echo Chamber Chamber

Close Your Ears to the Social Media Echo ChamberYou may occasionally read about the “social media echo chamber” – maybe you even write about it.

Me? I don’t think it exists. Not really.

And you shouldn’t let it exist – because if you do, it’s all in your head. Yep, I think you’re imagining things.

Granted, there are a lot of folks that talk about social media, and as a small business owner using social media – social media is part of the conversations in your day. But it’s not your core business.

Let’s say you’re a furniture store owner, you should be more concerned about the custom wood vs particle board debates. The Google-Facebook thing? Pass. You should be engaging with folks talking about the process of  re-upholstery more than those on the practice of re-tweeting.

If you follow or connect with a lot of people talking about social, you’ll hear a lot of talk about social (even if they aren’t talking to you). If you follow a lot of people talking about food … guess what … they talk a lot about food (even if they aren’t talking with you).

SMI-SMO? Social Media In – Social Media Out. Listen to something else. If all you’re doing is following conversations about social media (social media in), you’re probably going to talk a lot about it too (social media out). And then two things might happen:

  1. You get a headache
  2. You alienate your intended audience

I’m not saying social media conversations are bad (well, some of them are), but too much of any one thing could become a burden. And when we burden ourselves, we usually point fingers elsewhere.

There is a whole lot of conversation happening around your core business. Engage in social media chatter now and again, fine. More important, find and immerse yourself in the talk around your business.

(Did I just tell myself to shutup in this post? If I did, I didn’t hear it)

Photo on Flickr by massdestraction

 

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3 Tips to Making Your Small Business Big in 2012 [Guest]

Guest post written by Kathleen Hubert

3 Tips to Making Your Small Business Big in 2012

Making a small business into a large success is not as challenging as it might seem. Dreaming of creating a big business from that small company that is currently running and bringing in profits is only the first step in achieving the goal. Following three simple rules can help bring in big successes in 2012 that will ultimately result in creating a big business.

List Successes

Before starting out with a new business plan, it is vital to determine what worked in 2011 and what held your small business back. List the items that sold the most or the marketing scheme that brought in new customers to your company.

Beyond listing the successes, make another list of what did not work for the business. Differentiating what works for you and what does not can help ensure you have repeat customers and maintain the current client base.

Show Expertise by Helping

Creating a blog that gives advice on how to use products or what services might be useful in which situations can not only help clients who are looking for answers; it can show expertise in your business field. By establishing yourself as a professional who is not only seeking profits but also trying to give help when clients need a hand, you are bringing in more interest and work.

Making use of blogs, social networking sites and other Internet resources is a great way to help your small business grow and start blooming into a big company. Social networks and blogs are particularly useful when you want to establish your experience and professionalism in the field.

Make a Plan

The final tip to follow is making a business plan based on the figures and information from previous years as well as customer feedback about services or products. A business plan should detail what you intend to do for growth, what you plan to avoid for the next year because it did not work previously and which areas clients would like to see improved. By working on a plan and creating a method of obtaining the goal of becoming a big business, the dream can ultimately become a reality.

Small businesses always have a hope of growing into a large corporation. Fortunately, it is possible for any business to reach for greater success with a plan of action and a few simple rules.

Kathleen Hubert is a blogger who writes on a variety of different sites. Check out more of her work at car loans.

Facebook: Kathleen Hubert
Twitter: @kathleen_h101
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Something New: Searching for Apples in Pasta, Finding …

Finding Apples in Pasta with Google PlusLast night, I tried something(s) new.

First something new : I wanted to make a pasta dish with apples, maybe raisins.

I don’t normally cook with a recipe in hand, though I have one in mind. Yet I wanted some ideas so I went to Google for ideas.

Google and the new “Search, Plus Your World” search immediately caught my attention. My eyes were drawn to the images of people I’m connected with. Writing, Talking, and Sharing about what I was searching for. People from my Foodie circle appeared with some ideas. 

Second something new: I turned off the normal search, adjusted my search query and used just my personal results. Some of the folks I circled had results on their blog, some on a G+ post, some they simply “plussed” and others were images. Good stuff.

For years we’ve talked how a word by an online connection is more important than almost any other recommendation. Search, Plus Your World helps do that. In addition, the oh-so important, but thus far, largely ignored by “experts”, Authorship markup is going to draw eyeballs and clicks.

Remember a widget called MyBlogLog? It started as a traffic-tracking tool but soon became THE widget when they added Faces. Faces draw clicks. Faces get found. Faces get remembered

Take of your “user” cap for a minute and think business. Whether you like Google Plus or not; whether you like Search, Plus Your World or not …  is secondary to what your customers / prospects / audience think.

Something next: Learn how to markup your site for authorship. Open a Google profile, learn to use G+ a bit, then do likewise for your business.

Will I find your pasta recipe? Or how to stage your house for a sale? Or how to write a business plan?  Will I find your face in my search, or your competitor?

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Is SOPA Really a Bad Thing?

All this talk about SOPA being a bad thing. The acronym is for Stop Online Piracy Act. The headline says it all, right? SOPA might even make us all better at this social media thing.

We wouldn’t waste our time watching remixes and animated gifs, and we wouldn’t get any new ideas from those things we see.

Probably because we’d be scared if we did. And because the creative minds behind the ideas would be in jail. Fahrenheit 451 anyone?

Facebook and YouTube would probably be shut down. We wouldn’t have to worry what to write on our blog anymore. And lawyers on earth strike me down (and they will) if I ever use a Disney example to punctuate a point or a metaphor from most other media or corporate entity.

Stop SOPA

We wouldn’t have to think about following someone we don’t know from other lands, because who knows what they’ve pointed to. No more “global economy” or “flat classroom”. Let’s re-open the factories and stand in line to go back to work (and get fed).

And the “pirates” this thing is supposed to stop? They would flourish. Putting bars on a window almost guarantees it gets hit. Always checking your wallet in your pocket makes sure you get picked. Stopping Piracy by breaking the Internet will handcuff everyone … but the pirates.

Would we have iTunes if not for Napster? Would Hulu or Netflix be streaming if not for the pirates showing what the public desired? I’m not saying piracy is good, it’s not. It’s stealing. But we do get some ideas from their action.

This bill should not, cannot simply be delayed. It must be destroyed. Rather, keep the web open. A global economy is at stake. 

Stop SOPA and PIPA

Stop American Censorship

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