links for 2009-06-18

• My Manifesto: Great Customer Experience Is Free « Customer Experience Matters
  If Classrooms are Conversation Stations (and they are) and our Students are our customers (and they are), then we would do wise to digest Bruce's Manifesto
  (tags: customer strategy experience usability education)
• TeachersFirst Resources by Subject & Grade
  Classroom Resources split into Elem, MS, HS for each subjects – Alpha List spread over 4 pages
  (tags: education resource LessonPlans maierswiki)

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Find Your Social Media ROI

I hear it from a lot of business owners: “Where is the ROI with all this Social Media?“ If this is a question you ask yourself, maybe we should work together a bit more. We can work together solo, or via a professional learning community. Find and increase your ROI. There is a “there” there.