Your Customers Are Talking – Can You Hear Them?

By on May 20, 2007 in Blogging, RSS Feeds with 5 Comments

Your customers and prospects are talking. Hopefully, they’re talking about you. Are they doing it on their blogs?

Didyouhearthat

Whispering

Hearwithrss

Here’s hoping your stuff is worth talking about – and that you have customers blogging about you.

Business Blogging Without a Blog?
Putting Your Ear to the Blogosphere
Phew! or Ut-Oh?
Is Your Blog Radar Up?

Original photos on Flickr by giuli@ (script by me)

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Find Your Social Media ROI

I hear it from a lot of business owners: “Where is the ROI with all this Social Media?“ If this is a question you ask yourself, maybe we should work together a bit more. We can work together solo, or via a professional learning community. Find and increase your ROI. There is a “there” there.

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  • http://www.knowhr.com/blog/ Frank Roche

    Mike, great points, and an EXCELLENT way to present information. That completely drew me in. Nice work!

  • http://www.unitedlinen.com Scott Townsend

    Like the graphics. And believeme, I am trying to find out if our customers are blogging or not.

  • http://www.studio24llc.com Andrew B. Clark

    Hey… you never told us you were so creative… Great illustrations!
    And yes, I wonder who’s blogging, what they’re saying and how I can join the conversation… It’s like hearing mumbling in the next room at the doctor’s office… WHAT’S GOING ON IN THERE!?!?!
    Keep Cooking!
    Andrew

  • http://www.u-g-h.com Owen Cutajar

    Blogging is such a great way for customer’s to have a voice. It makes for frank comments by the user about their experience and, even if not all positive, as long as someone is listening, then can help build a better product/service!

  • http://www.converstations.com Mike Sansone

    > Thanks Frank. It was an experiement (glad it worked well).
    > Hi Scott, Remember the fringes! Even if your core customer isn’t blogging, search on terms that your customers/prospects use daily. Also – other vendors that touch your customer base may be blogging. Engage:-)
    >Hiya Brand Chef! Nice picture on the doctor’s office. We should meet soon!
    > Hi Owen – True words. Sometimes just knowing someone is listening on the company side is a comfort.

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