Blogging to an Internal Community

With more companies discovering that blogs are a fantastic communication tool internally, they should keep in mind the tone, the message — the purpose.

Pith and Vinegar’s post, Making Communities Inside the Corporation, provides some insight that could be used as a springboard to building your internal blog. I’ve taken P&Vs outline in a bit of a different direction, so I encourage you to check out the original post (link above):

  • Make it easy to understand for me to know if I want to be here or not (the site): Are your employees going to find value in visiting your internal blog, or is this just another corporate exercise to show you’re trying. Are you trying to build a community or is this another rote communique?
  • Help me to find an answer to my question, or to find the information I’m looking for: An internal blog could drive traffic to the other intranet resources you have — and stop wondering why nobody uses those resources. Re-introduce and explain why they’re there in the first place.
  • Thought leadership: Kick-start the culture you want in your company.
  • Farming and sustaining processes: Introduce ideas across teams, knock down cubicles separating departments, put faces with names.

The two worst moves you can make with an Internal Blog:

  1. Launch it and let it go ghost. If you launch the blog and don’t use it, your silence will be a message to your employees (You don’t have time for them).
  2. JMCR or Just More Corporate Redundancy

Other solid reads on Internal Blogging:
- Cut Down on Email and More with an Internal Blog by Ken Yarmosh
- Blog for Real Employee Communication by Sterling Hager

Follow on Twitter or Facebook or on Google+

Find Your Social Media ROI

I hear it from a lot of business owners: “Where is the ROI with all this Social Media?“ If this is a question you ask yourself, maybe we should work together a bit more. We can work together solo, or via a professional learning community. Find and increase your ROI. There is a “there” there.

  • http://www.terrierista.typepad.com Jane Greer

    Oooooh, this is a BIG BIG topic, Mike, and internal communication is near and dear to my heart. The keys to successful internal blogging are the keys to successful blogging, period, and to successful employee relations–and, if I may be so bold, to Happiness In General:
    + BE AUTHENTIC (no ghostwriting)
    + BE DEPENDABLE (don’t make your corporate blog just another “half-fast” fad-of-the-week)
    + BE OPEN (respectfully consider ALL suggestions and points of view)
    These are simple criteria–not just in a corporate setting, but in life–and, like all good communication methods, blogging doesn’t cost a thing. Still, most CEOs and middle managers I’ve ever known have had trouble being as authentic, dependable, and open in the office as they are with their family and friends. Hmmmm. Maybe the Blog Revolution will change that….

  • http://terrierista.typepad.com/terrierista/2007/02/sharing_the_lin.html terrierista

    Sharing the link love

    Other people have pretty much written this post for me. The spirit of sharing (and I’m using the term the way it was intended to be used, not as a touchy-feely church-council substitute for the word telling) in the blog

  • http://www.converstations.com Mike Sansone

    jane – Love the acronym possibilities here: Much ADO about blogging!

Stop SOPA