Wow, Size Doubl-E! As in Easton Ellsworth, who bestowed upon me another Incredible Badge. To be considered incredibe, let alone a charter with Liz Strauss, is incredibly humbling.
Just two weeks ago, Maria Palma also granted me a badge of honor with a great group of Incredible Customer Service bloggers.
First, let me say thank you to Maria and Easton (Thank you, Maria and Easton:-)). You recognize that which is within yourselves.
Second, a shout out to those in each Hall of Acclaim, and those on their way in. Stay contagious.
Most importantly, is it mere coincidence that Business Blogging and Customer Service are areas of recognition here? I think not. As the tag above says, "Equipping Companies to Talk With Their Customers." With – not At.
Listening is a big part of blogging. Maybe the biggest part. If you’re in business and not using tools such as a feed aggregator to follow feeds, or coComment to track conversations – you’re plugging your ears (eyes) to your customers.
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Find Your Social Media ROI
I hear it from a lot of business owners: “Where is the ROI with all this Social Media?“ If this is a question you ask yourself, maybe we should work together a bit more. We can work together solo, or via a professional learning community. Find and increase your ROI. There is a “there” there.


