Blogarithmics: EFLAP? What Stats Get Included?

Stats
Continuing to think about Blogarithmics and the conversation about it…

As this thought relates to businesses who blog (rather than blogs as a business), we’re searching for a weighted measuring stick. Something we can use as a barometer that might address strengths and weaknesses in our blogging practice.

Keep in mind, this is thinking out loud. Drawing something up on the whiteblog and see what we come up with.

Let’s chunk this out into sections:

  • Engagement
    • Incoming comments; Comments on other sites
  • Frequency
    • Number of Posts per week, Length of posts,
  • Loyalty
    • Page Views, Feed Reach, Clickthrough (depth), Return Visits
  • Audience
    • Feed Subscriptions; Outbound Links; Incoming Links from blogs; Incoming Links from Search
  • Popularity
    • Technorati rank; Page Rank; Alexa Rank

Still much to think about. Can such a measurement be beneficial to the small-town banker or solopreneurial dog groomer? Yes, there are many variables – but is it worth the work to find a measurement?

Tony Gwynn watched video of his swing. Frank Sinatra listened to cuts before the final wax. What of business bloggers?

Elsewhere:
Can Blogging Impact Your Bottom Line?
Blog Audience Measurement
- ROI on Blogs: Resources to Measure
- Will Metrics Matter in Social Media Age?
- Measuring WOMM

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  • http://successfromthenest.com Tony D. Clark

    As you provably gathered from my comment on the first Blogarithmics post, I really think you’re on to something here.
    “Can such a measurement be beneficial to the small-town banker or solopreneurial dog groomer?”
    Not only do I think it’s beneficial, I think ultimately it can be critical. I believe the key is using it to tie back to core business goals, and measuring how the social aspects of your marketing – like your blog and associated conversation – further those goals. A combo of a software metrics tool, along with some customizable profiles and factors, would be the best option. Sort of a service and product in one.
    BTW – this is thinking out loud, too. :)

  • http://successfromthenest.com Tony D. Clark

    Doh! – that should be “probably gathered” rather than “provably gathered” though if it proves my point “provably” would fit too :)

  • http://www.businessblogwire.com Easton Ellsworth

    Perhaps another metric would be a comparative one – your business blog vs. others in its class/topic. A .350 average for Tony Gwynn means a lot more if it’s higher than that of all the other palyers. So maybe Technorati rank as compared to the ranks of other business blogs indexed in Technorati under the same topic heading (e.g. advertising). Also thinking out loud here.

  • http://twopointouch.com Ian Delaney

    I’m not sure if ultimately these measurements are artificial. Blogging is surely the same as any other marketing activity. If it fails to realise ROI, then it’s a failure. The dog grooming parlor with a PageRank of 9 and a Technorati ranking of 100 but no customers still goes out of business.
    I’m sorry my recent comments have been err… challenging, Mike, but this is a *really* important topic.

  • http://www.converstations.com Mike Sansone

    Tony, right on target with all this being tied to business goals. Who is the target audience (demo and geo)? What is the desired response? And does the measuring of these stats help create a more efficient blogging practice? Is it necessary to even do so, or should we simply value the conversations taking place?
    If the latter, I believe many a blogger (remember – a company blog) will stop blogging.

  • http://www.converstations.com Mike Sansone

    Easton – interesting thought. If HOTEL A pulls up a score of 110, what is it doing differently than HOTEL Z who pulls up a 98? And does the difference exist because of blogging efforts or external sources (advertising, size of physical location, etc). Hmm.

  • http://www.converstations.com Mike Sansone

    Good thinking – and I am liking the challenge. Hoping to create a formula that assists in obeserving and analyzing efforts, not proving a pre-determined point or a popularity rank.
    Again – this isn’t to measure ROI, per se, though that may end up being part of the process down the road.
    If we have a groomer with high popularity and they aren’t getting new business – then we have a problem (and the blog coach should be sent to the minors). That’s why popularity should be at the low end of the weighted formula, yes?
    The last thing we want to do is turn the dog groomer into a full-time blogger who loses her business because she neglected the customers and dogs. And if four posts/four comments brings in the same as eight posts/four comments – let’s go with the former, right?

  • http://successfromthenest.com Tony D. Clark

    Mike, you’re absolutely right here:
    “And if four posts/four comments brings in the same as eight posts/four comments – let’s go with the former, right?”
    As opposed to a pro blogger, you’re talking about a pro who blogs. Your groomer needs to be cleaning ears and cutting nails, not spending all their time blogging.
    So you create a system where you have some specific measurable business goals. You design the blog, the post schedule, and the focus of the conversation on meeting those goals. Next, you focus your coaching on their custom plan. You then use data analysis to track specific pieces of the system back to the goals.
    Does a Technorati rating of 25,000 equal success, or does 5 new, paying clients who found your groomer through the conversation? If you’re just looking for blog metrics, Performancing Metrics and Google Analytics rock (and they’re free). But I think you’d need a new tier of tools (combined with expertise like coaching and strategy crafting) to measure more specific blog to business goals – IMHO.

  • http://twopointouch.com Ian Delaney

    “If we have a groomer with high popularity and they aren’t getting new business – then we have a problem (and the blog coach should be sent to the minors). That’s why popularity should be at the low end of the weighted formula, yes?”
    That’s exactly what I’m saying. And that’s why blogging, I think, should not be divorced from traditional marketing, as some kind of special project. The only real metrics for this, for most people, is cash in the till. The difficult bit is identifying where that has happened, since you’re also engaged in other marketing activities and blog conversions can be mixed up with those.

  • http://thoughtsphilosophies.blogspot.com Carolyn Manning

    Hi Mike,
    Correct me if I’m missing something. Realistically, a local groomer can expect to expand the business only from within a finite radius. In that light, ROI would be slow and painful. What’s the advantage to a local groomer investing in a solo blog rather than many local groomers forming a co-op?
    Carolyn

  • http://www.converstations.com Mike Sansone

    Tony – Right! “You then use data analysis to track specific pieces of the system back to the goals.” You said it right there!
    Ian – Yep, yep – we’re on the same path. And though difficult, I’d like to see if we can tell through data whether the piece (blogging) aids the whole (marketing strategy). Does the mustard really add something to the gravy? (And yes, I put a touch of mustard in my gravy – try it:-))
    Carolyn – Great thought…and I think both if time allows. I don’t think I’d substitute co-op for solo blog, but a co-op would not only extend reach, but make the dog groomer better at their craft.

  • http://successfromthenest.com Tony D. Clark

    Carolyn, I think that’s a great point – one that I have discussed at length with many of my small and home-based business clients.
    The benefit is building authority. A larger percentage of folks these days will look to Google or other search engines to find out about even a local business. Many of my non-techie friends go looking for stuff (you could call it dirt even) on businesses before they commit. So by using a blog you develop authority and demonstrate your expertise, you help craft the overall image you present. It’s just another tool in managing your “brand” (though I hate that word). Authenticity and willingness to be part of the community is also important.
    I agree with Ian, though, it has to be part of a complete marketing plan. The goal of a business blog – IMHO – is another way to connect with your audience.
    Hey Mike – I totally agree about not substituting a solo blog for a co-op – but what about a dog groomer blog network? Call it “k9media” (a play on b5media). That would be a great way to expand reach.

  • http://thoughtsphilosophies.blogspot.com Carolyn Manning

    Tony,
    That’s precisely what I meant, a network. I thought the two were the same thing.
    Carolyn

  • http://successcreeations.com/ Chris Cree

    I see blogs definitely as yet another tool in the marketing tool belt, not the end all, beat all. A very powerful, effective, and cost efficient tool. But a blog really should be integrated into a businesses entire marketing strategy. It is rarely a good idea to put all your eggs in one basket.
    To answer Carolyn’s question about the advantage of a national (or global) presence to a local business person I’d point to someone like Paula Deen here in Savannah. I’m here to tell you that having a cooking show on the Food Network that gives her nation wide exposure does wonders for her restaurant here in town. My mom wanted to eat there and she’s never seen the show. But her dentist told her that was the place to eat in Savannah!
    Now imagine you are talking to your Aunt Edna in Oshkosh and she tells you about this web site that all the ladies down at the community center are raving about (she doesn’t even realize it’s a blog). She just goes on and on about all they are learning about dog grooming from this site. Then she tells you how lucky you are to live in the same city and have the opportunity to take Fluffy to such an expert groomer.
    Do you think that might help bring customers in the door?

  • http://www.drewsmarketingminute.com Drew McLellan

    Mike et al,
    I’ve been following these metrics posts with interest. As a relatively new blogger (a couple months) I am quite conscious of the numbers. So I get why those matter.
    But what seems to be missing in the discussion and for me, what would make any number relevant is a qualitative measure. Sure, we can count in and outbound comments, or posts or hits. But in all fairness, two blog posts are not natively equal. I can simply pop in a quote or a link and call it a day. And if the quote is interesting, it might get a comment or two. Or, I could travel out into the blogosphere and write “great post, keep them coming!” 50 times. Is that really adding the same value to the community as 5 thoughtful posts of substance?
    One of the things that makes blogging so intriguing is that there is an element of “sink or swim, kid.” I could post 5-6 times a day, as some do, and if my stuff is dull or staid, I won’t be able to grow my audience. But, if I post once a week but am pithy as hell (unfortunately, I am not…so I post more often!) I could gain great notoriety and become the darling of the blogosphere.
    Perhaps I am being a blend of naive and idealistic…but until the metrics can both measure and properly assign weight to both quantity and quality, I’m not sure how valid or valuable the measurement would be.
    Best,
    Drew

  • http://www.converstations.com Mike Sansone

    > Tony, I dig the K-9 idea.
    >Carolyn, I took it to be pretty much the same – co-op, collaborate, network…together we are smarter than any of us alone, right?
    >Chris – great point about Carolyn’s idea of networking extending reach. Notice how Paula does both solo and co-op too.
    >Drew – “…until the metrics can both measure and properly assign weight to both quantity and quality, I’m not sure how valid or valuable the measurement would be.”
    Right. One reason I think this is an important time for this conversation to begin is so that we can start seeing *if* such a measurement can be devised (should it even be considered?)
    Great stuff – folks. We’re not done yet.

  • http://www.drewsmarketingminute.com Drew McLellan

    Mike,
    This is sort of akin to assigning a value to a piece of art. Des Moines is reknowned for their Art Center. They paid a little less than a million bucks for 3 shop vacs in acrylic boxes attached to the wall. While they are dancing a jig at the bargain they got, I think they got hosed.
    The value of someone’s thought, sentiment, help or idea is immeasurable, IMO, simply because what may be mind-blowing to me may be drivel to you. Or visa versa.
    In some ways, isn’t this what digg and delicious etc are all about? They attempt to measure value but in the end, that value is manipulated by popularity or other slight of hand tricks?
    Part of the power of the blog world is the sheer democracy of it. Put your idea out there. If people like what you say, they’ll stay. If you bore them…they’ll move on.
    Who/What would get to be the value police or judge?
    Drew

  • http://www.converstations.com Mike Sansone

    Great points, Drew. Really, the idea in my head isn’t a measurement to be shared publicly (as a rank or value system), but more like a thermometer or blood pressure test…something to analyze to see if we’re on track with the business goals of a blog site.
    And I think the vacuum deal was a hose job, too (and a great line!)

  • http://www.drewsmarketingminute.com Drew McLellan

    Mike,
    Ahh, I am tracking with you now. But, I think its a little like telling middle schoolers that their grades are their own business…and not to share.
    It still might get to be a pretty public piece of information.
    Drew

  • http://www.bidmaxhost.com/forum ocnsss

    On personal opinion, I find this very helpful.
    Guys, I have also posted some more relevant info further on this, not sure if you find it useful: http://www.bidmaxhost.com/forum/

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