What Fuels my Train? Connecting People

By on October 5, 2006 in Conversations with 2 Comments

I really dig connecting people and watching what happens. Sometimes, the connection can be a simple introduction between two strangers who I just met myself.

Yesterday was filled with many great moments, but the best one may have been the first one.

At Drew McLellan’s Branding Breakfast, I met Marshall Porter with Merrill Lynch and also Cherish Anderson, owner of Nanny2Shoes. It so happens there is a business/customer relationship that exists and it was great to step back and listen to the conversation.

Instant feedback…stories shared…greater connectivity…developing loyalties…customer and business forming a friendship. I love it. At the end of the conversation, I thanked them for a wonderful example of a business blog (sans tool).

Blogs are NOT Important. They’re simply among the tools that allow us to Capture the Conversation. But they’ll never replace a face-to-face meeting.

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  • http://www.ctcblog.com James Clark

    Couldn’t agree more Mike.
    The greatest value in face-to-face meetings is the trust.
    Just recently we traveled to a trade show with a current client, and after our evening strategic planning meeting, my business partner said it best: “Patrick, I’m glad we made the effort to meet in person, as we would have never been able to accomplish what we did tonight over the phone.”
    There’s just something about getting a physical read on someone that builds the trust and moves relationships forward.

  • http://www.converstations.com MIke Sansone

    Great share, James. I’d rather meet face-to-face – especially initially – than any other form.

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