This week’s Carnivale of Customer Service places loyal customers on the throne, taking customer loyalty to "customer royalty."
- Mike Sigers at Simplenomics tells how a simple thing like a morning cup of coffee – served just how the customer wants it – can be remarkable. Life is good!
- Glenn Ross in Want a Few More Customers? Try This! at Customer Service Experience
sharesimplores us to ask a few "what ifs" and shares how a retail conversation serves as his crown jewel experience. - At Your Customers Matter…Don’t They?, Lora Adrianse delivers the secret to creating a Tipping Point – One Very Important Way to Make Your Customers Feel Like Royalty. It must be a secret, because more companies should follow this recipe.
- Meikah Delid at Custserv (the site of last week’s celebration) shares her experiences customer royalty experiences in three industries that are reputed to practice this better than most: Airlines, Hotels and Banks.
- Service Untitled shares five sure-fire steps on the path of Acceptable to Great
- And the foundation and ringmaster of this Carnivale, Maria Palma at CustomersAreAlways brings it home with a simple and easy rule. It’s Golden.
Great suggestions! How do you prove your love to your customers?
If you would like to host next week’s Carnivale of Customer Service, email Maria at maria [at] customersarealways.com
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