Blue Ribbon Bloggers: Customer Experience/Customer Service

Continuing our celebration of the Iowa State Fair, today’s Blue Ribbon comes from my file on Customer Experience/Customer Service.

Blueribbon_3 The team at Creating Passionate Users leads the way here. Unique and confident voices, graphics that help tell the stories, involves their community in the discussion…and they do so without posting every day. Think the blog is a winner? The Head First books travel the same path.

Honorable mention to QAQnA, Church of the Customer, CustomersAreAlways, Experience Planner and Customer Experience Crossroads.

Since we’re at the fair – and we’ve dished up lots of fried foods already, it’s appropriate we take a stroll through the 4H area…and visit HorsePigCow.

Okay, maybe it’s more marketing site than customer experience – but Tara is a community architect in every sense. Pinko Marketing? It’s about the Community!

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Find Your Social Media ROI

I hear it from a lot of business owners: “Where is the ROI with all this Social Media?“ If this is a question you ask yourself, maybe we should work together a bit more. We can work together solo, or via a professional learning community. Find and increase your ROI. There is a “there” there.

  • http://www.scottweisbrod.com Scott Weisbrod

    Mike,
    Thanks a ton for the shout-out and props! You also exposed me to a couple of new blogs today, which I really appreciate.
    Cheers,
    Scott

  • http://www.brainbasedbusiness.com Ellen Weber

    Mike thanks for this post — what great news for well deserving blogs. I like the fact that it is tied into differences so that people blog less or more — depending on many circumstances. It was fun to see blogs I already value there and get to know others for the first time. Bravo.

  • http://www.qaqna.com/ Tom Vander Well

    Wow! Honorable mention!? I’m honored! Thanks, Mike.
    Now where can I get that deep-fried snickers on a stick?!

  • http://www.converstations.com Mike Sansone

    Scott, thanks for letting me know that – it’s part of the reason behind this (full story on Saturday).
    Thanks Ellen. This series has sooo many lessons for blog authors. Plenty of differences, hmm?
    Tom, That’s worth at least a giggle:-)

  • http://customersarealways.com Maria Palma (CustomersAreAlways.com)

    Mike,
    Thanks for the mention! I feel very honored to be listed here (or anywhere on your blog for that matter! I’ve learned so much from your blog and you really know what customer service means :)

  • http://arc.typepad.com/customercrossroads/2006/09/whos_talking_ab.html Customer Experience Crossroads

    Who’s talking about you?

    It’s important to stay on top of the buzz, to see who is talking about your brand. There’s not much excuse now that there are such great tools to do this online. Here are a couple of examples: Technorati and

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