Quick Thoughts.

Is it just me, or is business travel less stressful than recreational travel?…Northwest Airlines almost made up for a bad experience last week – until we got to MSP, I asked a simple question and got my head chewed off…Message to all employees everywhere – your customers don’t have the same training as you – don’t assume they know the nuances of your job/company culture (nor should they)…Is there anyone who has more fun at their job than Gary Radnich?…I’m glad I own a Sleep Number bed (and glad to be back in it…

I love what’s going on with Share Your OPML, when I catch up, I’ll do likewise…Catherine Kaputa’s UR a Brand is a must read….I find myself explaining feeds with Tom’s story of the newsies more and more….It’s only a matter of time before we find ourselves paying for "premium feeds"….Would you rather get punched in the face or kissed in the face?….I’ve become a big fan of full feeds. I’ll bet full feeds get more comments and click-throughs….back to work.

  • http://www.qaqna.com/ Tom Vander Well

    You’re having the same experience with “Northworst” that I had years ago, Mike. I’ve spent more money and flown extra legs to avoid flying on their airline over the past seven years or so. Haven’t regretted it a bit. You’ve convinced me I made the right choice!

  • http://www.carpefactum.com Timothy

    Mike – welcome back to the Midwest. We’ve missed you for the short few days you were gone. Glad you got to spend some time with family.