Archive - February, 2006

Traffic or Conversation. Which?

Shooting Straight Part I – Both.

Steve Rubel and Brian Clark, both excellent and valuable reads, have just met at intersection. 

Steve says "It’s Not About the Traffic" in response to Brian’s recent report, Viral Copy. Brian asks if Steve’s just having a bad day.

As we’re rubberneckin’ past this fender bender, here’s what to take away.

Steve’s right. It’s about the conversation. Yet…

Brian’s right. It’s only human to wonder about traffic – especially at the beginning. Why do blogs die after only weeks? People wonder why nobody’s coming to their site.

Might sound too diplomatic – but it’s true. I’ve seen preachers cancel services because there were only three people (say, what?) and they were wrong – but they are human. We’ll always wonder if anyone’s listening (reading).

The key is to engage in the conversation – and improving both voice and mechanics as you do so.

Read Steve Rubel regularly. Read Brian Clark regularly. They travel the same path on the blogosphere.

Technorati Tags: , , , Conversational Media

Ord-inary Thinking Cleared Up

Rich Ord writes a vent (or something), Blogs are Just Websites Stupid.

Several whiffs on this piece (was no comma in the title purposeful or accidental?):

"I hate to put a damper on all of this but … the truth is blogs are nothing more than websites"

True, blogs, which are published on the Internet, are a series of web pages that make up part or all of a web site. I’ve said so often. But they are MORE than just websites.

"There is no money being made and no business leads generated via RSS. Unless this changes, RSS will forever be just another useful internet tool … not the blockbuster that is changing the way real people use the Web."

Aah, the battle of the soft ROI. Must every relationship created have a dollar value? Should I consider what the ROI is every time I have a conversation with Mike or Mark? And what’s the statistic created for the $6 buzz created by NYSC?

And what of the business research that can be done using RSS. This morning, I contacted someone with congratulations on a new business venture. Maybe we’ll never do business – but because of RSS – it took all of eight minutes to read and respond. What’s the ROI on that?

Jeremiah Owyang’s Why Blogs are NOT Important might clear the blurry vision.

I think some are missing the trees while trying to describe the forest. Ted Demopoulos sees it clearly with Local Blogs and Blogging.

I don’t think Rich’s article was intended as a bash on blogs. If so, it would contradict some of his previous articles. Besides, most of the writers on WebProNews (of which Rich is publisher) are among the most popular of bloggers.

Blogs are much more than just websites.

Related thoughts for Rich:

Technorati Tags: WebProNews, ROI of Blogging, , ,

Two Great Reads for the Price of…None

Two great items found today:

  1. Brian at Copyblogger offers a free 30-page report Viral Marketing: Trading Words for Traffic. Find out how to get your link love.
  2. Jake at Community Guy presents The Customer Interaction Manifesto. What’s written here translates to both offline and online business. Keyword here: Interaction.

I’ve been reloading sites into FeedDemon 2.0 today (I emptied v1.5 before upgrading). Both of these sites are mainstays. More to come on FD later this week.

Technorati Tags: Viral Copy, , FeedDemon, ,

Game of Tag?

Cutting to the quick: Using tags increases findability. I normally use Technorati, but in the past have used del.icio.us and gada.be as well.

Here are some great posts to aide us in easily discovering the why and how.

If you’re like me, I don’t want to learn code. It’s one of the reasons I didn’t tag that much at the beginning. Yet, I found by using tags, traffic increased.

By using the ICE Tag Generator it’s a simple process now. Normally, I just use the tool for Technorati tags, but on this post I’ll also use del.icio.us tags. Let’s time it – ready…go:

Technorati Tags: , , , gada.be,

Del.icio.us Tags: , , del.icio.us, gada.be,

Under three minutes. Just copy and paste. Tag – You’re It!

Give Them Something To Talk About

Found a great story about how NYSC built customer loyalty AND some blog buzz with a $6 decision.

In Part I, Charlie almost got a raw deal for not having his shorts, but a smart employee did the unusual.  Charlie told the story on his blog. They continue to show Charlie how much they love him as a customer in Part II. Think Charlie is the new Gym General at NYSC?

I found out about this story from Dan Tudor’s Landing the Deal.  Quite a buzz going for six bucks.

Technorati Tags: , Customer Evangelist, ,

Put a Fire Under Their Buzz

Find the bartenders, the cab drivers, the preachers…and yes, the bloggers. Find the people who are in the habit of talking.

David Lorenzo is doing just that with his book, Career Intensity. It’s not due to hit the shelves until May, but Dave is offering free copies on his blog. He says they are going fast, but here’s how to get one.

If you miss out, Dave is allowing us to give a copy to those who register for the Iowa Business Blog Workshop next month (only 15 copies/seats left).

I’ve written my thoughts about the book at Copywriting Watch.

Technorati Tags: Career Intensity, David Lorenzo, Blog Workshop, ,

Small Biz Blog? Focus on Local

You start a business blog for your small business. You have a target audience you want to reach, but the glitz and glamor of being an A-lister keeps tempting you to talk nationally.

Don’t be so tempted – if it happens, let it happen naturally.

The folks at Aldo Coffee get a national audience because of the content they write. However, the focus is on their core customers – in Pittsburgh. (By the way, good luck to Belle, Andi and Melanie this weekend).

Talk about your area of expertise, but also talk about your area. Joe Kristan at Roth & Company Tax Updates in Des Moines does a great job of that. He shares views on national news, but shares his passion for the local as well – after all, that’s where his customers live.

I’m getting a kick from the A-list debates. I’m thankful they’re writing, because I’ve learned a lot. Frankly, they’re probably having fun with it too. Is it for your business? That’s up to you.

Small business? Local Business? Focus on your audience.

Technorati Tags: , , , ,

Getgood on Blogging

Susan Getgood at Marketing Roadmaps has back-to-back thought provokers as she prepares for a Business Blog Workshop in Wisconsin on March 17th.

Susan also points to Elizabeth Albrycht’s When is a Blog Really a Blog from last month – and still worth reading (comments too).

While there’s still much hoopla regarding corporate blogging and whether mediocre blogs will die, small business blogging will be big. Soon (?), having a company blog won’t be such a big deal.

That’s why I always ask if a company’s audience is regional/local or national. It helps us to create a strategy of engagement. A small, local company should ALWAYS respond to relevant comments on its blog.

On larger scale blogs, especially solo-preneurs or consultants, I use a metaphor of a radio talk show host and their audience. Sometimes, not every caller gets on the air.

The difference with a blog? If a comment is relevant, someone reading it will benefit – so add to the conversation. If the host (blogger) doesn’t respond, it doesn’t mean you’ve wasted your words.

If you’re in the Wisconsin area on March 17th, make sure to check out Susan’s workshop (and wear green!). If you’re in Iowa on March 21st, check out the Iowa Blog Workshop (and get advanced reading copy of Career Intensity).

Other events in March:

If I missed one, let us know in a comment. If I don’t respond, someone will benefit.

Technorati Tags: Blog Workshop, , , ,

Forget the Technology. Remember the People.

Lightbulb_1Sometimes, I can see light bulbs going on over people as I reply to the oft heard statement, "I just don’t get this whole blogging thing."

When I tell them to forget the technology and just remember that there’s a human being on the other end of the computer, barriers start to fall.

Many successful small business owners are good storytellers. Good storytellers make great bloggers. And great bloggers will share your story – it’s natural for them to do so.

Everyone has a story to tell. A blog is just a way to get that story delivered. Instead of talking on the phone or across a desk, you talk with your hands using a keyboard.

Forget the technology. Remember the people. Tell Good Stories.

Flickr photo by Ukahbob

Technorati Tags: , ,

Purpose Driven Blogging

Before we begin blogging, I ask each person/company I work with to answer six questions:

  • What are three main goals for your business?
  • What are three business objectives for your blog?
  • Who is your audience? (Prospects, Current Clients, Colleagues, Internal)
  • Are you targeting a national or regional audience?
  • How do you want your audience to respond?
  • How much time are you willing to devote to the conversation?

These questions have given pause to some business leaders – and that’s a good thing.  Tonight, I’m going to start giving the following two posts as handouts (after I get permission from the authors):

  1. Kami Huyse provides The 7 Habits of Highly Effective Blogging. Great Purpose Statement, Kami!
  2. Martin Gordon elaborates on Steve Rubel’s 4 P’s of Blog Marketing – and here’s why the elaboration works. I still run into old school marketers who are looking at the traditional 4 P’s. Combining Steve’s outline and Martin’s elaboration, there may be less of a battle.

If you’re trying to convince your company to being blogging, grab these posts.

One other note: Both Kami and Martin included a comment of mine within their posts. That’s how I found them. That said, this isn’t just a reciprocal posting – their items are keepers.

Technorati Tags: Blog Strategy, ,

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